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Run a room report

Your church's Owner runs the room report from Reports, and so can a volunteer with View reports access. If you don't have View reports access, ask the Owner to turn it on. It lists every child checked in during a date range, with their room, their session, and the trusted person (usually a parent or caregiver) who checked them in and out. Use it to look up attendance history for your church.

Steps to run a room report

  1. Choose Reports in the sidebar.
  2. Set the date range with From and To. The range starts on the current Sunday-to-today week. It can't span more than 366 days or end before it starts.
  3. To narrow the report, press Filters, choose what to narrow by, and press Apply filters.
  4. Press Run report to load the results.
  5. To download the same rows as a file, open the menu on the arrow beside Run report and choose Export CSV. See Export to CSV: what each column means.

Every report you run on screen is recorded in the audit trail, the same as an export. See What your church's audit trail records, and why.

Times show in your church's Reporting timezone, which you set under Settings.

Troubleshooting

  • No records for this date range. Your church had no check-ins in that range with those filters. Widen the range, or press Filters, choose All locations, All rooms or All sessions, apply them and press Run report again.
  • You changed the dates or a filter and the report looks the same. The report changes when you press Run report. A warning icon beside the button means you have changes you haven't run yet, and Reset in Filters puts them back to what you last ran.
  • Date range cannot span more than 366 days. Run two shorter ranges instead.
  • End date must be on or after the start date. Check that From and To haven't been swapped.
  • A room you archived still appears. Archived rooms, sessions and locations stay in reports and their filters, so your history is complete.
  • The times look wrong. Times show in the Reporting timezone under Settings. Change it there if it's not the one you want.

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Still stuck? Email us and tell us what you were trying to do.