What your church's audit trail records, and why

Your church's audit trail lets you look up who did something and when, from a child's check-in to a change to their details. Owners can find it in Settings, on the Audit log tab.

Find an entry

1. Open Settings, then the Audit log tab.
2. Choose a date range. You can also narrow the entries by event type or person.
3. Press Show entries.
4. To keep a copy, press Export CSV to download the entries you've filtered.

A person who has been erased still appears by name, marked Removed.

What gets recorded

The audit trail records activity as it happens, including:

• Sign-ins and changes to who can access your church.
• Children checking in, moving rooms and being collected.
• Changes to child and trusted person records.
• Changes to rooms, sessions and locations.
• Consent captured and the Terms of Service accepted at sign-up.
• Reports being run or exported, and audit entries being viewed or exported.
• If your church syncs with Planning Center or Elvanto: connecting, setting up and disconnecting it, including starting the first sync, and removing links to an old account.
• Each time Hey Burrow sends details to Planning Center or Elvanto, adds a person there or puts them in a household. These entries name the person and never the details sent.
• Subscription and payment changes.

Each entry records who did it, what they did and when. If your church syncs with Planning Center or Elvanto, an entry for a change it made shows Planning Center sync or Elvanto sync with the role Integration, and says where the change came from, like "Updated Mia Patel's details from Planning Center". When an Owner started the work, the role says who and how, like Integration, started by Olivia Owner, via Sync now. The other endings are via first sync (pressing Start syncing after setup), via a settings change and via Review sync. A value an Owner typed or chose in Review sync shows that Owner as the person who made the change, "in Review sync", not as coming from the other system.

For an attendance list showing children and their handovers over a date range, use the room report. Our staff keep a separate record of support visits, which isn't part of this log.

Entries are permanent

While your church exists, audit entries can't be edited or deleted by your church or by us. This preserves the record if you need to establish who was in a room, or who collected a child, years later.