Signing in

You sign in with a one-time code sent to your email, or with a passkey (your face, fingerprint or screen lock) once you've added one. Hey Burrow has no passwords.

Steps

1. On the sign-in page, enter your email address and press Send code.
2. Open the email, enter the 6-digit code, then press Sign in.

If this device already has a passkey for your account, the page leads with Sign in with a passkey. Press Use email instead if you'd prefer a code.

Add a passkey

Add one from your profile's Passkeys card so this device can skip the email code next time. See Your profile.

Troubleshooting

• The code hasn't arrived. Check spam, then press Send code again. Each new code replaces the last one.
• The code says it's invalid or expired. A code lasts 2 minutes. Press Send code for a new one and use the newest email.
• You see You have tried that too many times. Wait a minute and try again. Too many codes were requested or entered in a short time. Wait a minute, then try again.
• The passkey doesn't work. Press Use email instead and sign in with a code. A passkey works only on the site where you added it, so one made at app.heyburrow.com doesn't appear at checkin.heyburrow.com, and the other way round.