How do I update our card or find an invoice?

Cards and invoices are in Stripe's billing portal. Press Manage subscription on the Billing tab to open it, where you can change the card and download every invoice since you subscribed. Your card number never reaches Hey Burrow.

Steps to get there

1. Open Settings, then the Billing tab.
2. Press Manage subscription. Stripe's billing portal opens in the same window, and your browser's back button brings you back.
3. Update the card under payment details, or open the invoice list to download what you've been charged, including a tax invoice for your records. For a church in Australia, each invoice shows GST as its own line.

You can also cancel from the portal.

Troubleshooting

• You were charged but there's no invoice yet. An invoice appears in the portal at the end of the billing period it covers.
• A card on file is expiring. Stripe emails a reminder before it does. Update the card in the portal.