How does the free tier work?

The free tier includes up to 10 check-ins a week on your busiest session, with no card required and no expiry. If you need more, subscribing gives your church unlimited check-ins.

If you go over 10

The first week over the limit starts a 2-week grace period. Check-in stays unlimited during that time, and the banner in the app shows when grace ends.

After two consecutive weeks over the limit, online check-in is capped at 10 per session each week, starting in the third week. Families who arrive after a session reaches the cap see Check-in is full for this week and are asked to speak to a volunteer.

You can subscribe to remove the cap. Families check themselves in on their own phones, so to record a family yourself, use your paper backup.

How check-ins are counted

A week runs from Sunday to Saturday. Rooms opened for the same session share a check-in total, and rooms opened without a session share another total. Your busiest session determines whether you've gone over the free limit.

Families check in together. If a session has room for one more check-in and a family brings two children, both can check in. The cap applies to the next family.

Returning below the limit

A full week with fewer than 10 check-ins on your busiest session clears the cap and the consecutive over-limit weeks, and so does a week with no check-ins. While you're capped, each session can take its first 10 check-ins again when the week resets.