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I've got a new phone or number

A new phone needs nothing special: sign in with the code we email you. To change your name, mobile number or email, use Your details in the check-in area.

Steps to update your details

  1. Open Your details and update whatever's changed.
  2. Press Save changes.

Your name and mobile number save right away. Changing your email needs a code, which is sent to the new address, so check that inbox. Enter it to confirm, or press Discard these changes to cancel the change.

Add a passkey

To sign in with your face, fingerprint or screen lock instead of an email code, add a passkey from the Passkeys card in Your details.

Troubleshooting

  • The confirmation code hasn't arrived. Check the new address's spam folder, then press Send the code again.

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Still stuck? Email us and tell us what you were trying to do.