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Locations: do you need them?

You need locations only if your church meets in more than one place, such as two campuses or sites. The setup flow asks once, right after you create your church, and you can leave them out if you meet in one place.

What locations are used for

A location does two things.

  1. You can tie a session to one, such as Sunday 9:00 am · Main Street. That's how the Today dashboard knows which services are yours today.
  2. Each location gets its own check-in QR code, so two locations means two codes and two links for trusted people (usually parents and caregivers) to scan. See Your check-in QR code.

Rooms and people are shared across your whole church, so a Nursery you create once is available at each location.

Steps to add a location

  1. Go to Settings and open the Locations tab.
  2. Press Add location and name each place. Add another location gives you more rows.

The same tab is where you rename or archive one.

Locations and billing

The paid plan is billed per active location. If you add or archive a location partway through a billing period, the difference is prorated on your next invoice.

What changes once you have two

The location's name at the top of the Today dashboard becomes a switcher. The dashboard then lists only the sessions running at the location you've chosen.

Troubleshooting

  • You can't find Locations in the sidebar. It's a tab under Settings, next to Church and Billing, and only your church's Owner sees it.
  • A session shows under both locations. A session with Location left as No location appears under every location. Edit the session and give it one.
  • You want to remove a location. Archive hides a location and keeps its history. Its check-in QR code stops working, including printed copies, until you restore it from View archived locations. See Archiving a room, session or location.

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Still stuck? Email us and tell us what you were trying to do.