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Open a room

On the Today dashboard, find your session and press Open a room. Choose your room, check the Check-in duration, and press Open room.

Open your room before families arrive, because trusted people can only check children in once it's open.

Steps to open a room

  1. Go to the Today dashboard, the first item in the sidebar.
  2. Find your session under Happening now or Coming up. Ad hoc sessions are under Coming up.
  3. Press Open a room beside that session.
  4. Choose your room from Select a room.
  5. Check the Check-in duration, which is filled in for you. You can change it later. See Check-in duration.
  6. Press Open room.

You land on the room's dashboard.

Your name goes on the room

Important

Whoever presses Open room is recorded as supervising that room for the session. If someone else will be running the room, let them open it so the record shows the right person.

A Relaxed room, and what it means for you

A Relaxed room releases children at check-out without asking you to confirm the handover, so you won't see a Waiting for you card for it. Every other room is Secure, and needs your Confirm handover before a child leaves.

The setting is fixed for the session. It comes from the room's Check-out field when you open the room, and changing that field later doesn't affect a room that's already running. See Create and edit a room.

Opening more than one room

Press Open a room beside the session again and repeat the steps. One person can open every room in the building, and each room records who opened it.

Troubleshooting

  • Your session isn't on the Today dashboard. Check these:

    • Is today the session's day? A scheduled session only shows on the day it runs.
    • Is the right location selected on the Today dashboard?
    • Are the session's Day, Start time and Timezone right? Your church's Owner, or a volunteer with Manage sessions access, can check these under Sessions.

    If you need to get started now, press Open one at the bottom of the Today dashboard, or Open a room anyway if nothing is scheduled today.

  • You see This room is already open. Someone has already opened it for this session. Close the dialog and press the room on the Today dashboard.

  • Your room isn't in the list. It may have been archived, or not created yet. Open a different room for now, and let your church's Owner know. An Owner, or a volunteer with Manage rooms access, can restore an archived room from View archived rooms.

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Still stuck? Email us and tell us what you were trying to do.